Privacy Policy

Last updated: June 2026

Gogia Metals ("we", "us", "our") operates the website gogiametals.com (the "Site"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from the Site. By using the Site, you agree to the practices described here.

1. Information We Collect

When you browse or place an order, we may collect:

  • Personal details you provide — name, email address, phone number, billing and shipping address.
  • Order and payment information — products purchased and payment confirmation. Card and banking details are processed securely by our payment gateway; we do not store your full card details.
  • Device and usage data — IP address, browser type, pages viewed, and similar information collected automatically through cookies and analytics tools.

2. How We Use Your Information

  • To process, fulfil, and deliver your orders
  • To communicate with you about your order, including confirmations and delivery updates
  • To respond to your enquiries and provide customer support
  • To improve our products, website, and services
  • To send promotional offers, where you have opted in (you can unsubscribe at any time)
  • To prevent fraud and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share it only with trusted third parties who help us run our business, including:

  • Payment gateways to process transactions securely
  • Logistics and courier partners to deliver your orders
  • Service providers such as analytics and email tools
  • Authorities, where required by law

4. Cookies

Our Site uses cookies to remember your preferences, keep items in your cart, and understand how visitors use the Site. You can control or disable cookies through your browser settings, though some features may not function properly if you do.

5. Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss, or misuse. Payment transactions are encrypted and handled by secure, PCI-compliant payment providers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as needed to fulfil orders, provide support, and comply with legal, accounting, or reporting requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.

8. Children's Privacy

Our Site is not directed at children under 18, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact:

Gogia Metals
Email: support@gogiametals.com
WhatsApp: +91 98113 23287