Terms & Conditions
Last updated: June 2026
Welcome to gogiametals.com. These Terms & Conditions ("Terms") govern your use of our website and your purchase of products from Gogia Metals ("we", "us", "our"). By accessing the Site or placing an order, you agree to these Terms. Please read them carefully.
1. About Us
Gogia Metals is a kitchenware and household goods retailer based in Gurgaon, Haryana, India, operating the online store at gogiametals.com.
2. Eligibility
By using this Site, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement.
3. Products and Pricing
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We make every effort to display product details, colours, and images accurately. Actual products may vary slightly due to photography, screen settings, or manufacturer updates.
- We reserve the right to correct any errors in pricing or product information, and to modify or discontinue products without prior notice.
- Prices and offers are subject to change without notice.
4. Orders and Acceptance
- Placing an order constitutes an offer to purchase. All orders are subject to acceptance and product availability.
- We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel an order after payment, you will be refunded in full.
5. Payments
Payments are processed through secure third-party payment gateways. We accept the payment methods displayed at checkout. Your order is confirmed once payment is successfully received.
6. Shipping and Delivery
Delivery timelines and charges are described on our Shipping Policy page. We are not liable for delays caused by courier partners, incorrect addresses, or circumstances beyond our reasonable control.
7. Returns and Refunds
Returns, replacements, and refunds are governed by our Return Policy. Please review it before purchasing.
8. Intellectual Property
All content on this Site — including text, images, logos, and design — is the property of Gogia Metals or its suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, or use any content without our written permission. Brand names and trademarks of products we sell belong to their respective owners.
9. Acceptable Use
You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorised access to our systems, or to interfere with the Site's operation or security.
10. Limitation of Liability
To the maximum extent permitted by law, Gogia Metals shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products purchased. Our total liability for any claim shall not exceed the amount paid for the product in question.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
13. Contact Us
For any questions about these Terms & Conditions, please contact:
Gogia Metals
Email: support@gogiametals.com
WhatsApp: +91 98113 23287